Technical Support

We offer full technical support for installers, architect & specifiers, housebuilders and merchants.

We want you to get the very best out of our products, so we’ve put everything in place to make sure you have all the support you need in specifying Superglass insulation.

We want you to get the very best out of our products, so we’ve put everything in place to make sure you have all the support you need in specifying Superglass insulation.

Our Technical Services team can call upon the significant resources of the Etex Group; to not only answer your queries and help you find the best solution but provide various calculations to make the specification process easier. Alternatively, we have a range of online tools available, including our U-Value and Psi-value calculators, NBS Source and NBS BIM Library.

  • U-value calculations
  • Condensation risk analysis,
  • Psi-value calculations,
  • Building Regulations compliance,
  • Application and installation guidance,
  • Environmental and sustainability credentials

To contact our Technical Services Team call 0808 1645 134 or email technical.stirling@etexgroup.com 

Specification Tools & Services

NBS Source

NBS Source is a tool that creates a single source for product information. Unlike any other product library, NBS Source provides enhanced product data in a consistent and structured format that will integrate seamlessly into your project workflow. 

U-Value Calculator

Introducing a free service to help you make the most of our wide range of thermal insulation products, because without knowing the U-Value of a wall, a floor or a roof, you won’t know how energy efficient the whole building will be.

Psi-value Calculations

To help specifiers achieve Part L, the new Superglass Psi-value Guide features a range of common junctions for external masonry cavity walls and masonry party walls using Superglass insulation. 

CCPI

We know that what we do today will have an immeasurable impact on tomorrow. So, we take a considered approach to everything we do, including how we talk about our products.